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Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

New Balance Men's 460v2 Cushioning

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

ControlTech Bull Horn Carbon Bar, Black Red, 31.8 x 400mm

Hand Crank Flashlight Radio Emergency Cell Phone Charger Portable Super Bright 5 LED Builtin Loudspeaker 120 mAh Battery for Survival Camping Hiking(Green)
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Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

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Trusted by more than 9,000 businesses in 140 countries.

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“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


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“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


Adjustable Benches Dumbbell Bench situp aid Fitness Equipment Home Folding Bench Press LoadBearing 110kg MultiFunction Bench Benches (color Black, Size 35 55 135cm)
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“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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