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Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

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Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Standard Weight Benches Dumbbell Bench situp Board Fitness Chair Home Abdominal Board Foldable Supine Board (color Black, Size 110 33 72cm)
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Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Jake and the Neverland Pirates Kickboard
Buck Knives 0659GRS Folding Pursuit Large Folding Hunting Knife with 2Tone HeavyDuty Polyester Sheath, 35 8 420HC Blade
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“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


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“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


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“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


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Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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