FitKicks Womens shoes with FITWRIST Wallet, DEEP Rhythm shoes, Fuchsia Wallet
Skechers Womens 12775W Flex Appeal2.0 Newsmaker
Benchmade 940 Knife, Reverse Tanto

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Black Crows Ventus 3L Gore Tex Light Light orange 18 19
Transparent Jelly Small Backpacks Mini Letter Pack Back Black
BBQ Grill, Thicken, BBQ Tool, Large Portable, Suitable for Family Friends Colleagues, Outdoor Activities Party Garden Mountaineering Parks Jungle Bronze (color A)
Black XLarge Billabong Men's 5 4 Furnace Absolute Gbs Backzip

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

blueee Jean XLarge Yoga Clothing For You Mens Big Ganesh Hoodie Tee Shirt
Costa Del Mar Rooster 580P Rooster Blackout Copper Copper
ANQIAO WW2 US Solider M1928 Haversack Khaki Canvas Material Reproduction WWII

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

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A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Men's Fashion Backpack Casual Daypacks Backpack Outdoor Sports Bag Camping Mountaineering Bag Travel Bag (color Black, Size M)

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

America Landmarks Souvenir Baseball by EnjoyLife Inc

Philadelphia Eagles Brown Football Display Case Football Logo Display Cases
Beginner NonSlip QuickDrying Yoga Mat Towel, Yoga Towel with Corner Pockets Sports Towel Sweat Absorbent Hot Yoga Towel Yoga Mate

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Fashion Handmade Summer Men's shoes Leather England Men's Boots. Men's Boots (color Brown, Size 9UK)
Electronic Outburst by electronic outburst
AC 85250V 1CH Wireless Relay Remote Control Light Switch Radio Light Switch Remote Power ON Off Wireless Receiver Transmitter (color 433Mhz)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Women Backpacks Women Leather Backpacks for Girls School Backpack Female Travel Shoulder Bagpack Ladies Casual Daypacks
Brown Footprints Raster Version Portable and Foldable Blanket Mat 60x78 Inch Handy Mat for Camping Picnic Beach Indoor Outdoor Travel

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Bloomerang MENGXILU 100% Genuine Leather Women Bag High Quality Cow Leather Women Handbags Big Women Shoulder Bag Casual Tote Bag color Red 31cm 13cm 26cm
Jonassk Woolffk Sheep Leggings Stand Unisex 3D Novelty Hoodie Hooded Sweatshirt Pocket Cool Sweatshirt Casual
NFL Pittsburgh Steelers Bling iPhone 4 4S Applique, Yellow Black

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

JINRMP Archaize Baseball Cap Men Dad Hat for Women Sports Brand Hat Full Cap Bend Visor Male Bones Fitted Cap Baseball Hats
Yoga Mat Non Slip 24 X 71 Exercise Mats Peacock Illustrator Premium Fitness Pilates Carrying Strap

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

E 1001253cm QYSZYG Bedside Large Backrest Soft Pack Removable and Washable Variety of Optional Long Pillows Home Bedroom Bed Backrest Bedside Large backrest (color E, Size 100 12 53cm)
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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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